Archives: FAQ

How can I track my shipment?

August 11, 2019

You will be provided with a USPS tracking number via text or email if you don’t accept text messages.  

How many months of pills can I receive at a time?

This depends on what your insurance will allow and what your doctor wrote. Pandia Medical Group’s doctors usually write for 1 year’s supply at a time and California law mandates that insurances allow 1 year’s supply at a time. If you have no insurance, we can ship as many months worth of medication as you […]

How does billing work?

Our partner pharmacy bills the cost of the medication to your insurance. If you have a copay, we will send you an invoice via email and you can pay online via debit or credit card.  

Is birth control from Pandia free?

If you have insurance, birth control medication is likely accessible without your needing to pay a copay and without needing to meet a deductible requirement. If you insist on getting a brand name medication, you may be responsible for the difference in price between what is covered by your insurance and the brand name price. […]

When do I need to pay the doctor consult fee?

The consult fee is charged to your card after you answer the health questionnaire online. Our doctor will not review your questionnaire until you have paid.  

Does Pandia accept Medicaid/MediCal?

In short, yes! Pandia Health does accept Medicaid/Medi-Cal.  Medicaid is a joint federal and state program that provides health coverage to 72.5 million Americans. To participate in Medicaid, states must cover certain groups of individuals (i.e. low-income family, qualified pregnant women, individuals receiving Supplemental Security Income, etc.). Medi-Cal is California’s Medicaid healthcare program, which pays […]

What if I don’t have insurance?

For those without insurance, we offer credit & debit card payment options. The cost for generic birth control pills start as low as $15/pack. Prices will vary depending on medication prescribed. If you have any questions in regards to price, our Patient Care Associates are available on Live Chat or via SMS.  

What do I get charged?

The cost of the online telemedicine consultation with one of our doctors is $30 if Pandia Health delivers your birth control or $49 if you decide to pick it up at your pharmacy. If our doctors determine it is safe for you based on your health questionnaire, you will then receive a new birth control […]

Are generics as good as brand name?

Yes. Generics, by law, have the same active ingredients as their name-brand versions. Generics may differ on the inactive ingredients.  

How do I know what kind of birth control to get?

Based on your answers from the health questionnaire regarding your medical history and previous birth control experience, our doctors will prescribe the safest option with the least side effects.  

Do you carry my brand of birth control?

We carry all brands of birth control (pills, patch, ring). We will notify you if your product is not in stock and discuss alternatives. Please note that your insurance may not cover the full price of name-brand medications. You are responsible for charges not covered by your insurance. We will contact you to approve the […]

Can I use Pandia even if I have never used birth control before?

Yes, we welcome all patients. You can choose to get a prescription via telemedicine and/or opt for automated delivery (once you have an active prescription).